Yes. iDrive automatically detects when you start and stop driving, so every trip is recorded without manual input. After finishing a trip, simply walking will automatically stop tracking. You can also manually stop a trip anytime by holding the stop button while tracking is in process.

Simply open iDrive and start driving. Tracking begins automatically, usually within seconds.

You can put the app in the background or lock your phone. For best results when running in the background, start driving within 2 minutes to make sure GPS working for auto tracking.

To confirm tracking is active:

• In the app: Look for "Auto tracking in process…"
• In the background: Look for a blue arrow in your iPhone's status bar

To stop tracking: Stop driving and exit your vehicle, or manually hold the stop button in the app.

Auto tracking relies on GPS signals to detect when you begin driving. If the GPS signal is too weak or unavailable, tracking may be delayed or fail to start automatically.

Common causes include:

• Starting in areas with poor GPS reception (underground parking, tunnels, dense urban areas)
• Having the app in the background for over 2 minutes before driving without sufficient GPS signal
• GPS permissions being restricted or disabled
• Device location services experiencing temporary issues

What to do if tracking fails:

• You can add a missing trip manually in the app for accurate reporting
• For best results, ensure iDrive has location permissions set to "Always"
• Try opening the app briefly before driving in areas with historically poor GPS reception

Delayed tracking typically resolves once a stable GPS signal is acquired, usually within a minute of starting your trip.

iDrive relies on GPS to detect when a trip ends. If the signal is weak or lost (for example, in parking garages, tunnels, or areas with poor reception), automatic stopping may fail. In these cases, manually stopping the trip may also not register immediately because the app cannot confirm your ending location. You can try stopping or correcting the trip later when the GPS signal is stronger.

You can manually add a missed trip at any time. iDrive ensures your records remain complete and accurate.

For privacy reasons, iDrive does not store any address search history. When a trip starts or ends, the app automatically detects your location and assigns the nearest address. This may sometimes differ slightly from the exact house number (for example, 28 instead of 30). iDrive prioritizes your privacy while still accurately tracking distances for allowances and compliance purposes.

Trips can be classified with simple swipe gestures or a long press. You can also set trips as “Always Business” or “Always Personal” for recurring trips. Smart rules allow trips during workdays to default to business and weekends to personal.

Yes. iDrive generates ATO-compliant reports that include trip type, business and travel kilometres, and reimbursement amounts calculated according to ATO allowance rules. Reports are available in both PDF and CSV formats, giving you the flexibility to use or share them as needed.

iDrive provides quick reports for this month, last month, this financial year, and last financial year.Detailed reports also allow you to select the specific period and customize the report according to your needs.

iDrive automatically backs up your trip data to the cloud to ensure it is never lost. The first backup occurs the first time you open the app, and subsequent backups happen automatically whenever you add, delete, or track a trip since the last backup. You don’t need to manually check or manage your cloud data — it is stored securely so that if your device is lost or reset, you can log in and restore all your trips seamlessly.

iDrive only requires your email address. No unnecessary personal data is collected.